Vacant Utility Cost Recovery

Our Vacant Utility Cost Recovery program allows our clients to recover utility costs billed when utility service and payment responsibility was not transferred to their residents in a timely fashion. This program not only pays for itself, but the recovered payments can easily exceed the cost of the service itself.

Through comparative analysis, we retroactively invoice residents for utility consumption occurring between the time someone takes occupancy and the time a utility company transfers the account from a vacant unit to the new customer. Though this program could benefit any property manager, it is ideal for our multifamily residential clients, because vacated units are constantly transferred back to the property’s responsibility. Such properties are most susceptible to paying countless dollars for utility consumption in units misclassified as vacant by utility companies.

This service, available to any Utility Bill Payment Services customer, is also a great complement to any of our Submetering or RUBS billing programs.

To begin recovering these unnecessary costs, please complete the Request Info form.