Your lease end date is provided to us by your property management directly. Accounts are closed by Studebaker once the move-out notification from your property management is received and processed by our staff.
Your billing will discontinue in accordance with the terms of your lease with no additional fees charged. Please be aware that because you received a bill after you moved out that it still may apply to the terms of your lease or it may be from a period in which you occupied that unit. On the invoice received, please reference “Previous” and “Current” on the invoice for the periods of service you are being charged. You should only be receiving charges through the time frame in which you occupied that unit. The bill generation date is the date your bill was generated, it is not the date of your move-out. Please reference the billing period on the invoice, as that is the period of time for which you are being invoiced.
If you receive an invoice after you have moved out and the billing period referenced on the invoice is past your move-out date, please contact us so that we can confirm the move-out date with your property management. If applicable, any charges billed to you past your move out date will be adjusted accordingly.
If this is a lease transfer, please contact the property to ensure names have been changed effective after the lease transfer date.
If this if for a condo that you were renting from the owner of the unit, please have the owner of the unit contact Studebaker Submetering directly to provide us with your move-out date and so that we may provide the owner with any prorated charges, if necessary.